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Comcast Carries Grudge | Tech Talk Today 72

Belkin users go offline all over the world due to a router design flaw, Facebook has a private chat app in the works, Adobe spies on you & Comcast gets a customer fired for complaining about their service.

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Borked Belkin routers leave many unable to get online | Ars Technica

Owners of Belkin routers around the world are finding themselves unable to get online today. Outages appear to be affecting many different models of Belkin router, and they’re hitting customers on any ISP, with Time Warner Cable and Comcast among those affected. ISPs, inundated with support calls by unhappy users, are directing complaints to Belkin’s support line, which appears to have gone into meltdown in response.


The reason for the massive outages is currently unknown. Initial speculation was that Belkin pushed a buggy firmware update overnight, but on a reddit thread about the problem, even users who claim to have disabled automatic updates have found their Internet connectivity disrupted.

Update: Belkin has given us the following statement:

Starting approximately midnight on October 7, Belkin began experiencing an issue with a service configured in certain Belkin router models that causes a failure when it checks for general network connectivity by pinging a site hosted by Belkin.


If your service has not yet been restored, please unplug your router and plug it back in after waiting 1 minute. Wait 5 more minutes and the router should reconnect. If you have any further issues, please contact our support at (800) 223-5546.

Facebook Readies App Allowing Anonymity – NYTimes.com

The company is working on a stand-alone mobile application that allows users to interact inside of it without having to use their real names, according to two people briefed on Facebook’s plans, who spoke on the condition of anonymity because they were not authorized to discuss the project.


The point, according to these people, is to allow Facebook users to use multiple pseudonyms to openly discuss the different things they talk about on the Internet; topics of discussion which they may not be comfortable connecting to their real names.


There are many unknowns as to how the new app will interact, if at all, with Facebook’s main site. It is unclear if the app will allow anonymous photo sharing, or how friend interactions and existing friend connections will work.

Adobe spies on reading habits over unencrypted web because your ‘privacy is important’ • The Register

Adobe confirmed its Digital Editions software insecurely phones home your ebook reading history to Adobe — to thwart piracy.

And the company insisted the secret snooping is covered in its terms and conditions.

Version 4 of the application makes a note of every page read, and when, in the digital tomes it accesses, and then sends that data over the internet unencrypted to Adobe.

Adobe explained that the data it collects is for digital rights management (DRM) mechanisms that may be demanded by publishers to combat piracy, and gave a detailed list of what and why it needs such specific information:

Additionally, the following data is provided by the publisher as part of the actual license and DRM for the ebook:

Complain About Comcast, Get Fired From Your Job – Slashdot

When you complain to your cable company, you certainly don’t expect that the cable company will then contact your employer and discuss your complaint. But that’s exactly what happened to one former Comcast customer who says he was fired after the cable company called a partner at his accounting firm. Be careful next time when you exercise your first amendment rights.

At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal’s subsequent dismissal from his job; a job where he says he’d only received positive feedback and reviews for his work.

Comcast maintained that Conal used the name of his employer in an attempt to get leverage. Conal insists that he never mentioned his employer by name, but believes that someone in the Comcast Controller’s office looked him up online and figured out where he worked.
When he was fired, Conal’s employer explained that the reason for the dismissal was an e-mail from Comcast that summarized conversations between Conal and Comcast employees.

But Conal has never seen this e-mail in order to say whether it’s accurate and Comcast has thus far refused to release any tapes of the phone calls related to this matter._